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PRICES
All prices are net, FOB Dallas, Texas and do not include
shipping, handling or special processing charges.
All prices are subject to change by written notice
to the representative.
TERMS
A 50% deposit is required to initiate an order. Full
payment including shipping and other charges is required
prior to shipment. Orders may be subject to a delay
in processing to allow for check clearance. A $25.00
service fee will be charged for all returned checks
and credit card chargebacks.
ORDERING
Telephone orders must be confirmed in writing including
a signed purchase order where applicable. Fabric is
sold in multiples of ½ yards with a 3-yard
minimum per fabric. A cut charge will apply to each
fabric ordered in less than the minimum quantity.
Once accepted, orders may be changed prior to shipment
by written request, only.
SHIPPING
Shipping instructions and carrier preference should
be included with the order. If no instructions are
received, Noble will select an appropriate carrier.
All shipping claims should be filed directly with
the carrier. Noble is not responsible for damage in
transit.
CANCELLATIONS
Orders may not be cancelled without penalty after
the date the deposit payment is received (either by
mail or fax). A "Cancellation Fee" equal
to 25% of the value of the order will be charged.
Orders may be cancelled without penalty if a "Cutting
For Approval" (CFA) is not approved or unless
otherwise notified by Noble.
RETURNS
No fabric may be returned without written authorization
from Noble. Unauthorized returns will not be accepted
from carriers. Fabric pieces of less than 10 yards
are not returnable. No returns will be accepted on
fabrics that have been cut, altered or processed in
any way. Custom orders cannot be returned. Returns
must be requested in writing within 14 days of receipt
by purchaser/workroom. A "Restocking Fee"
of 25% of the value of the order will be charged on
approved returns up to 30 days from receipt of goods
by purchaser and 50% on approved returns up to 45
days from receipt by purchaser. Credit will be issued
after inspection of approved items.
QUALITY LIMITATIONS
Fabrics are not guaranteed against color fading, dye
lot variations, shrinkage or wear. Noble is not responsible
for damage from attempts to apply finishes or clean
fabrics. Repeats and widths sometimes vary. Fabrics
used as draperies, when held up to the light, cannot
be guaranteed to be free of visible flaws. Additional
yardage will be shipped as allowance for flaws as
per industry standards. Each Joseph Noble fabric is
designed and tested to meet specific performance criteria.
However, it is the specifier’s responsibility
to select appropriate fabrics for a particular end
use.
MEMORANDUM SAMPLES
All representatives provide memorandum sample services.
Samples are also available in person, or by mail,
telephone and e-mail. Cuttings for approval, cuttings
for reference, and samples other than those at hand
in the showrooms, may be requested through Noble’s
office. Memo samples not returned to place of origin
within 30 days will be billed directly to client’s
account.
RESERVES
Reserves may be placed on fabric for 10 days. After
10 days, fabric will be released unless an extension
has been requested or a deposit has been received.
SPECIAL SERVICES
Noble will provide stain resistant and fire retardant
finishes at an additional charge. Some finishes may
affect the hand of the fabric. If the buyer specifies
a finisher, Noble will not be held responsible for
any alterations to the finished product.
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